BAG Care+

Extended coverage on new and remanufactured machines, for up to three years of protection in total. Added to your order before it ships, not after.

What BAG Care+ Adds

What You Get

Up To 3 Years Total

Every machine starts with 1 year of parts and labour. BAG Care+ extends that, up to three years of coverage in total.

Parts And Labour

Mechanical and electrical coverage carries on through the extended term. Same standard, same claim process, no deductible.

New And Remanufactured

Available on new, new open-box and remanufactured equipment. Used and as-is machines are sold without coverage and cannot be extended.

Buy It Before It Ships

BAG Care+ has to be on the order before the equipment leaves us. It cannot be added once the machine has shipped.

Two Things Worth Knowing

Consoles stay at year one. Every console and electronic display is covered for the first year across all equipment types. BAG Care+ extends the mechanical and electrical coverage behind it, not the console itself.

Consumables stay at year one too. Walking belts, drive belts, overlays, grips and rubber feet are wear items rather than defects, so they are covered in year one and not beyond it.

Everything else in the warranty works exactly as it does in year one: same coverage, same claim process, same team. The full terms are in the document below.

The Full Terms

The short version is above. If you want to read the coverage in full before you buy, it is here.

Warranty Registration & Verification of Understanding

The complete warranty terms, including exactly what BAG Care+ extends and what stays at year one. This is the document you sign to register coverage after purchase.

Download the warranty document

BAG Care+ Questions

The things people ask before they add it.

Add it from the product page before you check out. It sits with the machine on the same order, so there is nothing separate to buy afterwards.

No. BAG Care+ has to be on the order before the equipment ships.

Mechanical and electrical parts and labour. Consoles and consumable wear items stay covered for year one only, whether or not you add BAG Care+.

Yes. New, new open-box and remanufactured equipment are all eligible. Used and as-is machines are sold with no warranty and cannot be extended.

No. Same process throughout: submit the claim with your order number and photos or video, do a short video diagnostic with a technician, and we authorise the parts and labour.